Payment options

The following conditions apply:

Shipping terms

Here you will find a short list of the shipping costs. Please note that fees (eg cash on delivery) may be added. Germany-wide & Austrian shipments are handled by our shipping partners DHL and GLS. All international shipping services are carried out exclusively by our partner DHL. (All prices quoted are exclusive of VAT).

National Shipping Conditions:

Promotional price:

Within Germany we deliver free of shipping costs only for online orders with DHL from 100,- € net & GLS from 250,- € net.

With us you can choose a favorite from the following providers!
(all shipping costs are plus 19% VAT.)

DHL  Standard Shipping                                 5,50 €

DHL  Express delivery                                  15,12 €

DHL  Express Saturday delivery                 40,00 €

GLS  Standard Shipping                                 8,40 €

International shipping conditions:

EU Zone 1 Austria

Parcel service provider: DHL (Standard) | GLS (Standard)
Payment method:  DHL & GLS cash on delivery possible
∅ delivery times: DHL approx. 2 - 7 Werktage | GLS ca. 2 - 5 working days
Shipping costs: DHL 9,24 € | GLS 10,92€
Free shipping from: DHL 150,00€/net | GLS 250 €/net

EU Zone 1 Poland, Netherlands, Belgium

Parcel service provider: DHL (Standard)
Payment method:  DHL cash on delivery possible (not possible at the moment due to delivery bottlenecks).  
∅ delivery times: approx. 2 - 4 working days
Shipping costs: 9,24 €
Free shipping from: 150,00€/net

EU Zone 1

Parcel service provider: DHL (Standard)
∅ delivery times: approx. 2 - 4 working days
Shipping costs: 14,43 €
Free shipping from: 250,00€/net

EU Zone 2 

Parcel service provider: DHL (Standard)
∅ delivery times: approx. 2 - 8 working days
Shipping costs: 16,40 €
Free shipping from: 250,00€/net

EU Zone 3 

Parcel service provider: DHL (Standard)
∅ delivery times: approx. 2 - 11 working days
Shipping costs: 17,62 €
Free shipping from: 250,00€/net

Non EU Zone 

Parcel service provider: DHL (Standard)
∅ delivery times: approx. 4 - 15 working days
Shipping costs: 29,89 €

Non EU Zone Switzerland & Liechtenstein

Parcel service provider: DHL (Standard)
∅ delivery times: approx. 2 - 3 working days
Shipping costs: 25,00 €
Free shipping from: 400,00€/net

EU Zone 1:

Austria, Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Poland, Czech Republic

EU Zone 2:

Andorra, Great Britain, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary

EU Zone 3:

Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal
Romania, Cyprus

Non EU Zone:

Switzerland, Liechtenstein, Norway, Ukraine, Albania, Bosnia, Iceland, Moldova, Serbia, Montenegro, Macedonia, Belarus

 

Important Note: In rare cases, there is a possibility that there may be delivery delays for international shipments from our shipping partner. This means that a grace period will be added to the standard delivery time.

If this case should occur, we are of course always actively on your side, so that the package arrives as soon as possible. You can find the contact details in our imprint.

DHL waiting time within Europe 5 days

DHL waiting period non-European 10 days

DHL Express Shipping

Within Germany you can choose "DHL Express" as shipping method. This service can only be used from Monday to Friday. In case of express delivery, the goods will be delivered on the following day (Mon. - Fri.), provided that the order is received by 2 pm.(Only prepayment is possible as a payment method, which must also be received by 2 p.m. on the same day).

DHL Express Delivery Saturday

Within Germany you can choose "DHL Express Saturday Delivery" as shipping method. This service can only be used on Fridays. With Express Saturday Delivery the goods will be delivered on the following day (Saturday),  provided that the order is received by 2 p.m. on Friday. (Only prepayment is possible as a payment method, which must also be received by 2 p.m. on Fridays).

Delivery times

Domestic deliveries (Germany) will be made within 1 - 3 days, unless a different delivery time is specified for the respective item. International deliveries will be delivered within 3 - 7 days after conclusion of the contract according to the date of receipt of payment.
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the article with the longest delivery time. In this case, the delivery time is determined by the article with the longest delivery time.

In case of self-collection, the goods will be ready for collection one hour after receipt of the order. If an item is not in stock, we will inform you immediately by e-mail. In this case no shipping costs will be charged.

Accepted payment methods

-  Cash payment at pickup
-  Prepayment by bank transfer
-  Payment by cash on delivery  DE (plus cash on delivery fee: DHL 6,66 € | GLS 8,60 €)
-  Payment by cash on delivery AT; PL; BE; NL (plus cash on delivery fee: DHL 8,60 € | GLS 15,50 €)
    (Due to delivery bottlenecks currently not possible for PL; BE, NL)
-  Payment via PayPal
-  Payment by bank transfer
-  Payment by credit card
-  Payment by direct debit
-  Payment by invoice

Important info: Payment by cash on delivery is only possible for business customers.

If you have any questions, please find our contact details in the imprint.