Payment options
The following conditions apply:
Shipping policy
Here you will find a short list of the shipping costs. Please note that there may be additional charges (e.g. cash on delivery). Germany-wide & Austrian shipments are made by our shipping partners DHL and GLS. All international shipping services are carried out exclusively by our partner DHL. (All indicated prices are exclusive of VAT)
1.1 National Shipping Conditions:
Within Germany, we deliver free shipping only for online orders with DHL from 100, - € net & GLS from 250,- € net value of goods.
With us you can select from the following providers a favorite!
(All shipping costs are exclusive of VAT.)
DHL Standard Delivery 5,50 €
DHL Packstation (Address suffix) 5,50 €
DHL Express Delivery 15,12 €
DHL Express Saturday Delivery 35,00 €
GLS Standard Delivery 8,40 €
1.2 International Shipping Conditions:
EU Zone 1 Austria
Parcel service provider: DHL (standard) | GLS (standard)
Payment method: DHL & GLS cash on delivery possible
∅ Delivery times: DHL about 2 - 7 working days | GLS about. 2 - 5 working days
Shipping costs: DHL 9,24 € | GLS 10,92 €
Free shipping from: DHL 150,00 € / net | GLS 250,00 € / net
EU Zone 1 Poland, Netherlands, Belgium
Shipping company: DHL (Standard)
Payment method: DHL cash on delivery possible (Due to delivery bottlenecks currently not possible)
Delivery times: about 2 - 4 working days
Shipping costs: 9,24 €
Free shipping from: 150,00 € / net
EU Zone 1
Shipping company: DHL (Standard)
Delivery times: about 2 - 4 working days
Shipping costs: 14,43 €
Free shipping from: 250,00 € / net
EU Zone 2
Shipping company: DHL (Standard)
∅ Delivery times: about 2 - 8 working days
Shipping costs: 16,40 €
Free shipping from: 250,00 € / net
EU Zone 3
Shipping company: DHL (Standard)
∅ Delivery times: about 2 - 11 working days
Shipping costs: 17,62 €
Free shipping from: 250,00 € / net
Non EU Zone
Shipping company: DHL (Standard)
∅ Delivery times: about 4 - 15 working days
Shipping costs: 29,89 €
EU Zone 1
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Poland, Czech Republic
EU Zone 2
Andorra, Great Britain, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary
EU Zone 3
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Portugal,
Rumania, Cyprus
Non EU Zone
Norway, Ukraine, Albania, Bosnia, Iceland, Moldavia, Serbia, Montenegro, Macedonia, Belarus
1.3 Delivery Delays:
In the rarest cases, there is the possibility that delivery delays may occur for international shipments of our shipping partner. This means that a waiting period will be charged for the specified rule duration.
If this case occurs with you, we are naturally always actively to the side, so that the package arrives as soon as possible with you. The contact details can be found in our imprint.
DHL departure time within Europe 5 days
DHL waiting period Outside of Europe 10 days
1.4.1 DHL Express Shipping
Within Germany, you can choose "DHL Express" as the shipping method. This service is only available from Monday to Friday. For express deliveries, the goods will be delivered the following day (Mon - Fri), if the order is received by 2 pm. (As a payment method, only prepayment is possible, which must also be received on the same day by 2 pm.)
1.4.2 DHL Express Saturday delivery
Within Germany, you can choose "DHL Express Saturday delivery" as the shipping method. This service is only available on Fridays. For express delivery on Saturday, the goods will be delivered the following day (Saturday), provided the order is received by 2 pm on Fridays. (As a payment method, only prepayment is possible, which must also be received on Fridays to 2 pm.)
1.5 Delivery Times
Deliveries in Germany (Germany) are made within 1 - 3 days, as far as no other delivery time was specified for the respective article. Foreign deliveries will be delivered within 3 - 7 days after conclusion of the contract after the time of receipt of payment.
Note that no delivery is made on Sundays and public holidays.
If you have ordered articles with different delivery times, we will ship the goods in a common shipment, unless we have made a different agreement with you. The delivery time in this case is determined by the article with the longest delivery time.
For self-pickup, the goods are ready for collection one hour after receipt of the order. If an item is not in stock, we will inform you immediately by e-mail. In this case, no shipping costs will be charged.
Accepted payment methods
2.01 Prepayment
Note: After order completion an additional e-mail with our bank details will be sent (may take up to 5 minutes). As soon as the payment is received, the order will be shipped as soon as possible.
Countries: Worldwide
2.02 Cash on delivery DHL (Only for business customers)
Note: Cash on delivery orders can only be picked up at the post office. The letter carrier will drop a pick-up card in the mailbox, which must be presented at the time of pick-up.
Countries: Germany (plus cash on delivery fee: DHL 6,66 €), Austria (plus cash on delivery fee: DHL 8,60 €)
2.03 Cash on delivery GLS (only for business customers)
Please note: Cash on delivery orders can only be picked up at the post office. The letter carrier will drop a pick-up card in the mailbox, which must be shown at the time of pick-up.
Countries: Germany (plus cash on delivery fee: GLS 8,60 €), Austria (plus cash on delivery fee: GLS 15,50 €)
2.04 PayPal
Note: After selecting the shipping and payment method in the order completion, you will be automatically redirected to the page of the payment service provider for prepayment.
Countries: Europe-wide
2.05 Immediate bank transfer
Note: After completing the order, you will be automatically redirected to the page of the payment service provider for prepayment.
Countries: Europe-wide
2.06 Credit card
Note: After selecting the shipping and payment method in the order completion, you will be automatically redirected to the page of the payment service provider for prepayment.
Countries: Europe-wide
2.07 Direct debit
Note: After selecting the shipping and payment method in the order confirmation, you will be automatically redirected to the page of the payment service provider for prepayment.
Countries: Europe-wide
2.08 Purchase on account
Note: After completing the order, you will be automatically redirected to the page of the payment service provider for a credit check. The payment deadline varies depending on the country. The payment service provider will send an additional e-mail with the bank details for the transfer of the invoice amount. Please do not transfer the invoice amount to the bank account of Body Cult GmbH!
Countries: Belgium, Germany, Austria, France, Finland, Netherlands
2.09 Payment by installments
Note: After completing the order, you will be automatically redirected to the page of the payment service provider for a credit check. The installment payment is spread over 3 to 36 months. The payment service provider sends an additional e-mail with the bank details for the installment payment. Please do not transfer the installment payment to the bank account of Body Cult GmbH!
Countries: Germany, Austria, Finland
2.10 Giropay
Note: After completing the order, you will be automatically redirected to the payment service provider's page for prepayment.
Country: Germany
2.11 EPS
Note: After completing the order, you will be automatically redirected to the page of the payment service provider for prepayment.
Country: Austria
2.12 iDEAL
Note: After completing the order, you will be automatically redirected to the prepayment page of the payment service provider.
Country: Netherlands
2.13 Bancontact
Note: After completing the order, you will be automatically redirected to the prepayment page of the payment service provider.
Country: Belgium
2.14 KBC/CBC Payment Button
Note: After completing the order, you will be automatically redirected to the payment provider's page for prepayment.
Country: Belgium
2.15 Belfius Direct Net
Note: After completing the order, you will be automatically redirected to the prepayment page of the payment service provider.
Country: Belgium
2.16 Przelewy24
Note: After completing the order, you will be automatically redirected to the prepayment page of the payment service provider.
Country: Poland
2.17 Cash payment
Note: Collection only in our branch in Günzburg (Bavaria). EC payment is possible from 50,00€/gross.
If you have questions you will find our contact details in the imprint.